Privacy Policy (Privacy Policy)

i Privacy Policy (Privacy Policy)
1. Privacy Policy

SHIN Steel (Thailand) Co., Ltd. places importance on protecting your personal data. This Privacy Policy explains our practices regarding the collection, use, or disclosure of personal data, including the rights of data subjects under applicable personal data protection laws.

2. Collection of Personal Data

We will collect personal data that we receive directly from you through the following channels:

  • Email
Types of personal data collected
Contact information such as telephone number, email address, etc.
3. Minors

If you are under 20 years of age or have limited legal capacity, we may collect, use, or disclose your personal data. We may need to obtain consent from your parent or legal guardian, or we may otherwise process your personal data as permitted by law.

If we become aware that personal data has been collected from a minor without consent from a parent or legal guardian, we will delete such data from our servers.

4. How We Store Personal Data

We store your personal data in both paper and electronic formats.

We store your personal data as follows:

  • Overseas server service providers
5. Processing of Personal Data

We will collect, use, or disclose your personal data for the following purposes:

  1. To improve products, services, or user experience
  2. To provide after-sales service
  3. To gather feedback
  4. To comply with laws and regulations of governmental authorities
6. Retention Period

We will retain your personal data for as long as necessary while you are our customer or have an ongoing relationship with us, or for as long as necessary to achieve the purposes described in this Policy. We may need to retain your personal data for a longer period where required by law.

When it is no longer necessary, we will delete, destroy, or anonymize your personal data.

7. Data Subject Rights

Under personal data protection laws, you have the following rights:

Right to withdraw consent (right to withdraw consent)
Where we rely on your consent, you may withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

Right of access (right to access)
You have the right to access your personal data under our responsibility and to request a copy of such data, including to request that we disclose how we obtained your personal data.

Right to data portability (right to data portability)
You have the right to receive your personal data where we have provided it in a format that is readable or usable by automatic tools or devices and can be used or disclosed by automated means. You also have the right to request that we send or transfer such personal data to another data controller where technically feasible, and to receive such personal data transferred to another data controller directly, unless it is not technically feasible.

Right to object (right to object)
You have the right to object to the collection, use, or disclosure of your personal data at any time where such processing is carried out on the basis of our legitimate interests or those of another person or legal entity, within the scope that you may reasonably expect, or for the performance of a task carried out in the public interest.

Right to erasure/destruction (right to erasure/destruction)
You have the right to request that we delete, destroy, or anonymize your personal data if you believe that your personal data has been collected, used, or disclosed unlawfully, or if we no longer need to retain it for the purposes set out in this Policy, or when you have withdrawn your consent or exercised your right to object as described above.

Right to restriction of processing (right to restriction of processing)
You have the right to request a temporary restriction of the processing of your personal data while we verify your request for rectification or objection, or in other circumstances where we are required to delete or destroy your personal data under applicable law but you request that we restrict the use instead.

Right to rectification (right to rectification)
You have the right to request that we correct your personal data so that it is accurate, up-to-date, complete, and not misleading.

Right to lodge a complaint (right to lodge a complaint)
You have the right to lodge a complaint with the competent authority under applicable law if you believe that the collection, use, or disclosure of your personal data violates or does not comply with applicable law.

You may exercise the above rights by contacting our data protection officer as set out at the end of this Policy. We will inform you of the outcome within 30 days from the date we receive your request, in accordance with the form or method we specify. If we refuse your request, we will notify you of the reasons through appropriate channels such as SMS, email, telephone, postal mail, etc.

8. Tracking Technologies (Cookies)

To enhance your experience and improve efficiency, we use cookies or similar technologies to develop access to products or services, provide relevant advertising, and track your usage.

We use cookies to identify and track website users and access to our website. If you do not wish to have cookies stored on your device, you can configure your browser to refuse cookies before using our website.

9. Personal Data Security

We will maintain the security of your personal data in accordance with the principles of confidentiality, integrity, and availability, in order to prevent loss, unauthorized access, use, alteration, modification, or disclosure.

In addition, we implement appropriate personal data security measures, including administrative, technical, and physical safeguards, particularly with respect to access control and the management of access to personal data.

10. Personal Data Breach Notification

In the event of a personal data breach, we will notify the Personal Data Protection Committee Office without undue delay and, where feasible, within 72 hours after becoming aware of the breach.

Where a breach is likely to result in a high risk to your rights and freedoms, we will notify you of the breach together with remediation measures without undue delay via appropriate channels such as the website, SMS, email, telephone, postal mail, etc.

11. Changes to This Privacy Policy

We may update this Policy from time to time. You can review the updated terms and conditions via our website.

12. Privacy Policies of Other Websites

This Privacy Policy applies only to the offering of products and services and the use of our website for our customers. If you visit other websites, even via links on our website, the protection of personal data will be governed by the privacy policy of such websites, for which we are not responsible.

13. Contact Details

If you have any questions about this Privacy Policy, including how to exercise your rights, you can contact us or our data protection officer as follows:

Data Controller
SHIN Steel (Thailand) Co., Ltd.
Address
Eastern Seaboard Industrial Estate (Rayong) Head Office 300/124 Moo 1 Tasit Sub-district Pluak Daeng District Rayong 21140
Email
Website